In this section, you will find instructions for solving the most common problems encountered when using Hand2Note.
- Dashes instead of stats or 0 hands on players in HUD
- HUD doesn’t work
- Loss of hands in Asian rooms
- Hand2Note hangs on “Connecting to server”
- Failed to open database connection
- Hand2Note takes up too much space
- Hand2Note freezes or works slowly
- Hand2Note crashes when entering Sessions/Reports
- Hand2Note reinstallation
If your case is not listed, or after performing the recommended actions, the problem persists, contact Hand2Note support.