Thanks for shopping at https://hand2noteguide.com.
Please note that we do not sell physical goods, only digital products, and services. Specific refund conditions for different products and services are described below.
We offer a money-back guarantee for the purchases made in HUD&Popup Store. Some items have specific return policies described below.
For the “Essential one for Spins” package: if a customer used a free trial period before the purhase, the refund option is only available when there is a technical issue that can’t be solved by the package developer or Hand2Note support team. However, the people who haven’t used a free trial option can get a full refund within 14 calendar days of the purchase.
For the “TANK” brand products refund is provided on the following conditions: within the first 7 days after purchase, you can get a 100% refund. Within the next 7 days, 80% refund.
For all the other items in the Store, we offer a full refund within 14 calendar days of the purchase. The same conditions are relevant for the Buy H2N License with 10% discount service.
After the 14-day period, you will no longer be eligible and won’t be able to receive a refund for any product or service.
If you have any additional questions or would like to request a refund, feel free to contact us.