Before contacting Hand2Note support, take a look at the possible solutions for your issues. If you want to understand how the specific feature works, you can check the information in the official manual first. If you have problems with the software, take a look at troubleshooting section.
In case you didn’t find answers to your questions, you can use help of specialists. Hand2Note support team works 24/7 and always ready to help you. You can contact the operators in one of the ways:
- Email support@hand2note.com
- Live chat on the official website http://www.hand2note.com/
The most convenient and quick way is live chat on the website. If you don’t see the chat window in the bottom right corner, try to disable Ad-block plugins or just use another browser.
Please clearly state your problem and provide the operators with as much information as possible:
- What version of Hand2Note have you installed?
- What poker room are you currently playing at?
- What kind of poker do you play at this poker room?
- Have you added some commercial HUD package in your Config?
In some cases operators may ask you to provide logs. Here is the instructions how to do that.